I was introduced to Pragmatech because a friend’s company uses Pragmatech for business IT. I called on Pragmatech for personal computer help — MacBook Pro — because I was having data storage and connectivity problems. Jared did a vulcan mind-meld with my mac over a period of 2 days and straightened out the issues and doubled my available storage. The bill was a fraction of some past tech support. I don’t know (and that’s the beauty of his work; I don’t want to know or need to know) how he fixed things. All I know is he fixed it fast and it stayed fixed.